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Privacy and personal information

EverAI Limited is the data controller for the service. The information involved depends on your account, purchases, interactions and the features you use.

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Information used by the service

Account details, sign-in information, device data, purchases, prompts and outputs can be processed to provide the service, handle support, maintain security and meet legal obligations. Some preferences or conversations may contain sensitive information.

Conversations and review

Private interaction does not mean no processing. Automated moderation and review of flagged material can be used to enforce content rules. Avoid sending passwords, financial information or unnecessary identifying details in a conversation.

Requests about your data

Depending on applicable law, you may request access, correction, deletion, restriction or portability, or object to certain processing. Contact support@candymail.ai with your account and request. Verification may be needed.

Deleting an account is not a promise that every record disappears immediately; legal retention requirements can apply. You may also contact the relevant data-protection authority.

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